Products
Biography
<p>I've been painting and selling my pictures at markets for about 40 years and have decided to belatedly go with the flow.</p> <p>I have lived in North Wales for about 30 years.</p> <p>My preferred medium is watercolour and I paint plants from my garden although occasionally I will take a photo in a garden centre.</p> <p>All my paintings are done on watercolour paper. The 5"and 6" square paintings are attached to a white card base with photo corners so that whoever gets the card can frame it.</p> <p>I am also producing sets of 5, 4" cards watercolour doodle cards, all hand painted.</p> <p>I have retained the copyright on all original paintings, they may not be reproduced </p> <p></p>
Opening Hours
- Friday -
- Monday 10:00-05:00
- Sunday -
- Tuesday -
- Saturday -
- Thursday -
- Wednesday -
Links
Seller's Policies
Cancellation Policy
This policy outlines your right to cancel an order made through Peter Tofalos, in line with UK and EU consumer laws.
Your Right to Cancel
You have the right to cancel your order within 0 days without giving any reason.
The cancellation period begins:
- on the day of digital purchase if delivery hasn't started
If the deadline falls on a weekend or public holiday, it will be extended to the next working day.
How to Cancel
You can cancel your order using one of the following methods:
- Email: [email protected]
Exemptions
You cannot cancel an order for:
Refunds
We will refund all payments including basic shipping costs (if applicable) within 14 days of:
- receiving returned goods
- receiving proof of return
- or, in the case of services/digital goods, the cancellation request
Refunds will be issued to the original payment method.
Returns
You must return the goods within 14 days of cancellation.
We will cover return postage costs.
We require proof of return before issuing a refund.
Additional Protections
We may withhold your refund until we receive returned goods or proof of return.
Refunds & Returns Policy
Thank you for shopping with Peter Tofalos. We pride ourselves on delivering high-quality, handcrafted items. If there’s an issue with your order, we’re here to help — within fair and clear terms. This policy complies with your statutory rights under UK and EU law and provides additional details specific to our business.
Eligibility for Returns
We accept return requests within 14 days of receipt of your order.
To be eligible for a return:
- The item must be unused, in its original condition, and in its original packaging.
- All labels, tags, and accessories must be intact and included.
- The item must be suitable for resale as new.
We reserve the right to refuse returns that do not meet these conditions or that arrive damaged due to insufficient packaging.
Items Not Eligible for Return
We do not accept returns for the following (unless faulty):
- Custom-made
- Digital
Faulty or Incorrect Items
If you receive an item that is faulty, damaged, or incorrect, please notify us within 1 days of receiving it. Claims made after this period may not be accepted.
We may require:
- A clear written description of the issue
- Photographs of the item and packaging
Once validated, we will offer an appropriate remedy — refund, repair, replacement, or store credit — at our sole discretion, and cover return shipping where required.
Return Request Procedure
You must contact us for authorisation before returning any item. Unauthorised returns may be refused or delayed.
Please contact: [email protected]
Return address (only when approved): 4 Bryn Road, Brymbo, Wrexham, LL115BW
Return Shipping Terms
If the return is due to our error or a faulty product, we will provide a prepaid shipping label or reimburse return shipping.
For all other returns (e.g. unwanted items), you are responsible for the return shipping costs, packaging, and insurance. Items must be returned using a tracked and insured service. You are liable for any loss or damage during return transit.
Condition of Returned Items
All items must be securely packed to prevent damage in transit. Items showing signs of wear, use, or damage not caused by a fault will not be accepted and will be returned to you at your cost or disposed of.
If an item is returned in a condition unsuitable for resale, we reserve the right to:
- Reject the return entirely
- Apply a partial refund based on diminished value
- Charge reasonable fees for restoration, if possible
Proof of Posting
You must retain proof of posting. If no tracking or proof of delivery is provided and the item does not arrive, we cannot issue a refund.
Refunds
Once we receive and inspect your return, we will notify you of approval or rejection.
Approved refunds will be issued within 14 days using the original payment method. We are not responsible for delays caused by your payment provider.
Statutory Rights
This policy is in addition to your legal rights. If goods are faulty or not as described, you may be entitled to a refund, repair, or replacement under the Consumer Rights Act 2015 (UK) or relevant EU consumer law.
Abuse of Return Policy
We reserve the right to refuse returns or refunds where abuse of the policy is suspected, including frequent returns, use of items prior to return, or deliberate damage.
Privacy Policy
This Privacy Policy explains how Peter Tofalos collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and other relevant data protection laws.
Who We Are
Peter Tofalos is the data controller responsible for your personal information.
Contact Email: [email protected]
Business Address:
4 Bryn Road, Brymbo, Wrexham, LL115BW
What Data We Collect
We may collect and process the following personal data:
- Name
- Email Address
- Postal Address
- Order History
Why We Collect Your Data
We use your data for the following purposes:
To fulfill orders
Lawful Basis for Processing
We process your personal data under one or more of the following legal bases:
- Consent
- Contractual Obligation
- Legal Obligation
Sharing Your Data
We may share your data with third parties strictly for the purposes listed above:
How Long We Keep Your Data
We retain your personal data for or as required by law.
Data Transfers
Your personal data is stored and processed within the UK and/or the EEA. We do not transfer it internationally.
Cookies
We use cookies to improve your browsing experience and analyse site usage. You can control cookie settings via your browser.
Automated Decision-Making
We use automated decision-making (e.g. fraud detection or credit risk scoring). If you believe your rights may be affected, you can request human intervention or contest the decision.
Your Rights
You have the right to:
- Access your data
- Correct or erase your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (if applicable)
- Lodge a complaint with a supervisory authority
How to Contact Us
If you have questions about this policy or wish to exercise your rights, contact us at [email protected].
Supervisory Authority
If you are dissatisfied with how we handle your data, you can complain to:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
www.ico.org.uk